20 May'24
21 May'24
1 room, 2 guests
Hotel Kalpana Palace, Mumbai
Grant Road, Maharashtra | Mon, 20 May - Tue, 21 May | 1 Room, 2 Adults
No rooms available
Hotel Kalpana Palace, Mumbai
Grant Road, Mumbai
4.0
10+ ratings
Convenient ·
Helpful Staff
AI generated highlights from recent guest reviews
Amenities
Parking
24-hour security
Lift/ Elevator
Air conditioning
Room service
Housekeeping services
Property rules
Check-in: After 12:00 PM, Check-out: 11:00 AM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
About property
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Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
4.0
10+ ratings
5
3
4
2
3
4
2
1
1
0
5.0
3.0
3.5
AI generated summary from recent guest reviews
Location
3.6
Travelers have praised the hotel's location for its convenience and proximity to public transportation options. They also appreciate the nearby restaurants and attractions. The hotel's location is described as safe and has a good vibe. The last-mile reach, walkability, and road accessibility are also mentioned positively.
Nearby Attractions
Convenient Location
Room Comfort
3.8
Travelers have praised the cleanliness and comfort of the rooms, but some have noted that the room sizes can be small. The bed comfort and sleep quality are generally good and noise levels are reported to be low. Views and availability of balconies vary. In-room dining and housekeeping services are efficient and the room service is generally satisfactory.
Room cleanliness
Room Size
Room view
Dining Variety
3.3
Travelers have mentioned that the breakfast spread is limited to basic options like bread and some have mentioned that the breakfast quality is average. Some guests have also mentioned that the food variety is limited.
Tasty Food
Breakfast
Service
2.9
Travelers praised staff at the hotel for their helpful and cooperative behavior, providing good service to the guests. They are knowledgeable and assist with parking and early check-out.
Staff behavior
Service
Value For Money
2.3
The "Value for Money" aspect of the hotel received mixed reviews from guests. Some felt that the overall cost of their stay, including room rates, dining costs and additional charges was not justified by the quality of their experience. However, others found certain aspects of their stay to be good value, such as the complimentary breakfast or the quality of the room.
Value for money
Reviews
Overpriced with No quality of 3 star hotel
3/5
·
Rohit1210 on Feb 11, 2024
It is overpriced and has no amenities similar to 3 star hotel. Room size is very small. Next to Masjid. Breakfast quality is very local. No restaurant in the hotel. If you are looking for basic room including AC, TV, bed then this is for you but if you are looking for any amenities then check others.
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BAD EXPERIENCE
1/5
·
NAVSOFT on Sep 27, 2019
It is really a very very bad experience staying in this property.We trust OYO Rooms for there quality of service but this time stands to be very wrong .Cockroaches running in the room AC not working so bad .Bad room service . Please donot break trust like this.
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Arrogant Manager . . The Bald person
1/5
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nikjosh on Sep 21, 2019
I visited the venue to book my employee stay . . Was waiting for confirmation from OYO as it was taking time . . The bald person may be the manager treated as I was a beggar sitting in his lobby . . Started insulting by speaking to receptionist about my booking. . To the bald person I want to say u simple . . Because of our money u are feeding ur family . . So respect the person entering into the hotel premises . . Learn how to be humble to the customers . . My booking was already done by the receptionist humble gesture. . Seeing u I feel like cancelling the booking . . I would have done that . . But the effort my travel team has put for the booking, I don’t want them to suffer because of the nonsense mangers like u . . But for sure we won’t again book this hotel again for any other employee
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Worst Manager ever seen
1/5
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Burhanuddinp-12 on Aug 28, 2019
Farid the manager is very indescent and isnt someone whom you can speak too! Very arrogant. No hospitality at all! Lobby stinks and rooms not maintained at all. But firstly need to have someone on the reception who’ll guide and greet you well
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Would like to give 5 starts but can't
3/5
·
Roadstravelled on Feb 16, 2019
It is a good property for the money you pay. They staff is polite. internet is good. Bed is soft. Pillows hard. I think the biggest reason I am writing this is in the hope that the hotel does away with cockroaches in rooms.
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